Tina Luedtke

Technical Communicator (B. Eng.)

About Me

I'm a technical writer based in Mountain View, California. My passion is making complex information digestable for the right audience.
Leveraging my academic background in technical writing, I excel at:

Strategizing about documentation, ensuring customer success in the present and the future.
Creating content economically by applying information architecture and metadata best practices.
Applying different approaches to documentation, such as docs-as-code and omni-channel publishing.

I'm currently working at Google, where I write documentation for hundreds of thousands of marketers and developers.

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Publications

My musings about all things documentation:

Tech Docs Con 2024: Know your audience: A Look inside the Human Brain
Standard Deviation Podcast: Tag this way
Google Open Source blog: Kickstarting your tech writing career with open source
The Good Docs project blog: 6 Resources for Starting Your Journey Into Docs!
Knowledge Owl blog: Three tips to make your content more brain-friendly
Bachelor thesis: Opportunities and Limitations of Ontologies in the Context of a Unified Content Strategy

Past projects

Have a look at my projects to see how I work.

Standardizing documentation at Netdata

During my time at Netdata, I initiated a long-term documentation standardization project after uncovering a lot of inconsistencies in a detailed content audit. I've created page-level markdown templates and paragraph-level components that automatically generate text for certain tasks. I supplemented my concept with internal documentation to facilitate the adoption of the improved documentation structure.

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Google Season of Docs: Metanorma

During the three-month project, I proposed a new information architecture for Metanorma's documentation to improve findability. To lower Metanorma's adoption barrier, I created a 26-lesson curriculum geared towards new users. To make the Metanorma documentation future-proof, I laid out a roadmap.

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Introducing Video Documentation at Bosch Building Technologies

During an internship at Bosch Building Technologies (BT), I introduced a new form of documentation: How-to videos for CCTV management software.

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Improving Documentation with User Tests at Bosch Building Technologies

Since the on-screen documentation was published in a deprecated format, Bosch BT needed to switch to HTML5-based help. To improve the usability of the new help, I conducted a user test.

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