As an AI Quality Engineer, I devise strategies to improve the output of AI models and unlock new capabilities. This includes:
I'm currently working at Google, where I'm improving the quality AI-powered Search.
Download my CVI used to work as a technical writer (and I will always be at heart). While much of my work these days is confidential, you can still catch up with some of my musings about documentation:
You can find some of my publicly shareable technical writing projects here.
During my time at Netdata, I initiated a long-term documentation standardization project after uncovering a lot of inconsistencies in a detailed content audit. I've created page-level markdown templates and paragraph-level components that automatically generate text for certain tasks. I supplemented my concept with internal documentation to facilitate the adoption of the improved documentation structure.
During the three-month project, I proposed a new information architecture for Metanorma's documentation to improve findability. To lower Metanorma's adoption barrier, I created a 26-lesson curriculum geared towards new users. To make the Metanorma documentation future-proof, I laid out a roadmap.
During an internship at Bosch Building Technologies (BT), I introduced a new form of documentation: How-to videos for CCTV management software.
Since the on-screen documentation was published in a deprecated format, Bosch BT needed to switch to HTML5-based help. To improve the usability of the new help, I conducted a user test.